{"xsrfToken":"893a7cbc27e9a7506ea85226cc7c3df7e207e309_lout","branding":{"id":"7","key":"ssu","name":"SiniMed Support","portalBaseUrl":"/servicedesk/customer/portal/7"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the SiniMed Support Centre","sharedPortalName":"Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the SiniMed Support Centre","sharedPortalName":"Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"7","key":"ssu","projectId":12117,"serviceDeskId":7,"name":"SiniMed Support","description":"","portalBaseUrl":"/servicedesk/customer/portal/7","onlyPortal":true,"reqTypes":[{"id":"70","name":"Report a problem or incident","descriptionHtml":"<p><b>Please only use this form if you wish to report an incident.</b> For any other inquiry / support request please email us at support@sinimed.com for prompt support.</p>","callToAction":"Report a problem or incident","introHtml":"<p>Use this form to report a problem or incident you are facing.</p>","icon":11808,"iconUrl":"https://sinimed.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11808","groups":[16],"key":""},{"id":"71","name":"Request for support / Ask a question","descriptionHtml":"<p>If you want to report an incident, please use <a href=\"https://sinimed.atlassian.net/servicedesk/customer/portal/7/group/16/create/70\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">this form</a> instead for prompt support.</p>","callToAction":"Request for support / Ask a question","introHtml":"<p>You have a support request or a question? Submit it here.</p>","icon":11817,"iconUrl":"https://sinimed.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11817","groups":[16],"key":""},{"id":"73","name":"Email requests","descriptionHtml":"","callToAction":"Email requests","introHtml":"","icon":11818,"iconUrl":"https://sinimed.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11818","groups":[],"key":""}],"reqGroups":[{"id":16,"name":"General"}],"orderMapping":{"16":[70,71]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SSU","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNmMzMmRiYi00OTNiLTQwMGItYTEyNS1lODQyNTQ1MDkzOTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEyMTE3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzUyMjI4MjEsIm5iZiI6MTczNTIyMTYyMX0.-_0CVfoN5uo_zsgJzfojUrVt8arU8wvY4BkWquNrMCc","targetCollection":"upload-project-12117","endpointUrl":"https://api.media.atlassian.com","clientId":"f6c32dbb-493b-400b-a125-e84254509394","tokenDurationInMins":20}},"reqCreate":{"id":71,"projectId":12117,"form":{"name":"Request for support / Ask a question","descriptionHtml":"<p>If you want to report an incident, please use <a href=\"https://sinimed.atlassian.net/servicedesk/customer/portal/7/group/16/create/70\" class=\"external-link\" rel=\"nofollow noreferrer\">this form</a> instead for prompt support.</p>","callToAction":"Request for support / Ask a question","intro":"<p>You have a support request or a question? Submit it here.</p>","instructions":"<p>If you want to report an incident, please use <a href=\"https://sinimed.atlassian.net/servicedesk/customer/portal/7/group/16/create/70\" class=\"external-link\" rel=\"nofollow noreferrer\">this form</a> instead for prompt support.</p>","icon":11817,"iconUrl":"https://sinimed.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11817","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"What is your question or general request?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Please Describe your need","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11462","fieldConfigId":"12781","label":"Your Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11461","fieldConfigId":"12780","label":"Your Contact Number","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11465","fieldConfigId":"12784","label":"Company - Department","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/7/create/71","requestValidateBaseUrl":"/servicedesk/customer/portal/7/validate/71","calendarParams":{"firstDay":0,"date":"2024-12-26T22:00:21+0800","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNmMzMmRiYi00OTNiLTQwMGItYTEyNS1lODQyNTQ1MDkzOTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEyMTE3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzUyMjI4MjEsIm5iZiI6MTczNTIyMTYyMX0.-_0CVfoN5uo_zsgJzfojUrVt8arU8wvY4BkWquNrMCc","targetCollection":"upload-project-12117","endpointUrl":"https://api.media.atlassian.com","clientId":"f6c32dbb-493b-400b-a125-e84254509394","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=sinimed","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"893a7cbc27e9a7506ea85226cc7c3df7e207e309_lout","baseUrl":"https://sinimed.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://sinimed.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"21485760","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"f6c32dbb-493b-400b-a125-e84254509394","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"2182a55534e24d0aa8230c68fc589a41","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}